All orders, received before 3 pm ET, are processed on the day. Orders received after the cutoff time will be processed the following business day. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2~6 days. USPS does not pick up or deliver on weekends.
**Due to the high volume of orders during holiday seaon you may experience extended processing time up to 7 business days.**
Orders that contain a different shipping address from billing address may be subject to review, in which case the customer will be contacted. This can delay shipping time. We cannot guarantee same day expedited shipping when an order is placed on hold for review. Tax rate is based on the shipping address and not the billing address.
Returns, Exchanges and Cancellations
30 Day Money Back Guarantee
Should you choose to return our product (gasp!), Rubyard offers a 30 Day Money Back Guarantee:
60 Day Hassle Free Exchange Policy
Terms and Conditions for Cancellations:
Rest Assured, we are here to make your experience with purchasing from Rubyard enjoyable and stress free as possible!
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